Your Security Is Our Priority
At EazyCare AI, we understand that health data is the most sensitive information you entrust to us. That's why we've built a multi-layered security architecture designed from the ground up to protect your privacy.
End-to-End Encryption
All data is encrypted using AES-256 at rest and TLS 1.3 in transit. Your health information is protected with the same standards used by banks and military institutions.
Multi-Factor Authentication
We enforce MFA for all accounts, including biometric authentication, TOTP authenticator apps, and hardware security keys. Your account stays protected even if your password is compromised.
Secure Infrastructure
Our infrastructure is hosted on ISO 27001 and SOC 2 Type II certified cloud providers with redundant data centers, automated backups, and 99.99% uptime guarantees.
Access Controls
Role-based access control (RBAC) ensures only authorized personnel can access sensitive data. All access is logged, monitored, and regularly audited.
HIPAA & GDPR Compliance
We adhere to HIPAA (Health Insurance Portability and Accountability Act) and GDPR (General Data Protection Regulation) standards, ensuring your health data is handled with the highest legal protections.
Zero-Knowledge Architecture
Where technically feasible, we implement zero-knowledge principles so that even our engineering team cannot access your unencrypted health records without your explicit consent.
Continuous Monitoring
Our Security Operations Center (SOC) monitors systems 24/7/365 using AI-powered threat detection, intrusion prevention systems, and real-time anomaly detection.
Data Sovereignty
Health data is stored in regional data centers compliant with local regulations. Malaysian user data stays in Malaysia; EU data stays within the European Economic Area.
Incident Response
We maintain a comprehensive incident response plan with defined SLAs. In the unlikely event of a security breach, affected users are notified within 72 hours as required by GDPR.
Compliance & Certifications
EazyCare AI meets or exceeds industry security standards
Responsible Disclosure
We encourage security researchers to report vulnerabilities responsibly. If you discover a security issue, please email us at security@eazycare.ai. We commit to acknowledging reports within 48 hours and resolving critical issues within 7 days.
Security Questions?
Our security team is here to help. Reach out anytime for questions about our security practices or to report concerns.
Contact Security Team