Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the website owners. Similar technologies include pixel tags, web beacons, and local storage.

2. How We Use Cookies

EazyCare AI uses cookies and similar technologies for the following purposes:

2.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies.

• Session management and authentication
• Security features and fraud prevention
• Load balancing and performance optimization

2.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

• Page views and navigation patterns
• Feature usage and engagement metrics
• Error tracking and debugging

2.3 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

• Language and region preferences
• Accessibility settings (font size, contrast)
• Recently viewed content

2.4 Marketing Cookies

These cookies are used to track visitors across websites to display relevant and engaging advertisements. We only use these with your explicit consent.

3. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We use the following third-party services:

• Google Analytics: For website traffic analysis and user behavior insights
• Cloudflare: For security, performance, and DDoS protection
• Stripe: For secure payment processing (only on payment pages)
• Intercom / Zendesk: For customer support chat functionality

4. Cookie Duration

Cookies can be either session-based or persistent:

• Session cookies: Temporary cookies that expire when you close your browser
• Persistent cookies: Remain on your device for a set period (typically 30 days to 2 years) or until you manually delete them

5. Managing Your Cookie Preferences

You can manage your cookie preferences in several ways:

• Cookie Banner: Use the cookie consent banner that appears when you first visit our site to customize your preferences
• Browser Settings: Most web browsers allow you to control cookies through their settings. You can usually find these in the “Options” or “Preferences” menu
• Do Not Track: We honor browser “Do Not Track” signals where technically feasible

Please note that disabling certain cookies may affect the functionality of our website and your ability to use some features.

6. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. We encourage you to review this policy periodically.